Street Rulz Football — Terms & Conditions (QLD)

Last updated: 13 November 2025 (Australia/Brisbane)

  1. About Us
    • Trading name: Street Rulz Football
    • Legal entity: STREET RULZ FOOTBALL PTY LTD (ABN/ACN: 60728302749
    • Facility: 40 Andrews Road, Tallebudgera QLD 4228 (private property)
    • Contact: Vincenzo Munro — 0412 766 696 — admin@rulz.com.au
    • Public liability insurance: AUD $20,000,000 (certificate available on request)
    Note: Nothing in these Terms limits rights you have under the Australian Consumer Law (ACL).

  2. Definitions
    • “We/Us/Our”: STREET RULZ FOOTBALL PTY LTD.
    • “You/Player”: Any participant or spectator you invite.
    • “Team Organiser/Captain”: The person making the booking on behalf of a group.
    • “Recreational Services”: Participation in sport for recreation within the meaning of ACL s139A.
    • “Queensland time”: Australia/Brisbane (no daylight saving).

  3. Acceptance & Contract Formation
    3.1 By booking, paying, checking in, entering the facility or ticking “I agree,” you accept these Terms.
    3.2 If you are the Team Organiser, you accept on your own behalf and confirm you are authorised to provide player details and share these Terms with your group.
    3.3 Our workplace health and safety (WHS) duties are non-transferable; nothing here limits them.

3A. Team Organiser (Captain) — Authority & Responsibilities
a) 18+ & authority: You warrant you are 18+ and booking on behalf of your group.
b) Distribute Terms: You must share the Risk Warning & Recreational Services Waiver link with every player before play.
c) Player check-in: You must ensure each player (including substitutes) either:
(i) accepts via the booking/online link; or
(ii) scans the on-site QR and accepts digitally; or
(iii) for adults who have not completed (i) or (ii), reads the prominent entry signage and understands that by entering the courts and playing they accept the Waiver.
d) Minors: A parent/legal guardian must complete our minor consent form before a minor plays.
e) Compliance: Ensure players follow staff safety directions and the Flood & Fire Evacuation Procedure.
f) Indemnity (admin breaches only): To the extent permitted by law, you indemnify us for reasonable losses caused by your failure to perform (b)–(e). This does not cover our negligence, WHS duties or anything the law says cannot be indemnified.

3B. Player Acceptance (How Each Participant is Bound)
For each participant aged 18+, the Recreational Services Waiver (ACL s139A) applies if the participant accepts it by any one of the following before playing:

  1. ticking “I agree” in the booking/check-in flow; or

  2. scanning the on-site QR and accepting digitally; or

  3. entering the courts to play after seeing prominent entry signage that states the waiver and links to the full Terms.
    If you do not agree, do not enter or play. We may keep acceptance records (timestamp/device/staff sighting).

  1. Booking, Pricing & Payment
    4.1 Bookings are subject to availability and are secured on full payment.
    4.2 Prices vary by court size (5-a-side/7-a-side) and time (peak/off-peak).
    4.3 Unpaid or part-paid bookings may be cancelled.
    4.4 If you book via a third-party platform, their terms apply in addition.

  2. Cancellations & Weather/Flood Impacts
    • 48+ hours before start: Full refund to the original payment method.
    • 24–48 hours before start: 50% refund.
    • <24 hours before start or no-show: No refund.
    • Safety closures (e.g., severe weather, flooding, mandatory closure): refund or credit — your choice.
    • Timing: Notice is deemed received when timestamped by our booking system or email server. All times are Queensland time.
    • Consumer rights: This policy does not limit your ACL rights where services fail consumer guarantees.

  3. Player Conduct & Safety Rules
    • Footwear: trainers/turf shoes only (no metal studs). Shin pads recommended.
    • No sliding tackles. Respect staff, referees and other players; no abusive or violent behaviour.
    • No smoking, vaping, alcohol or drugs on site.
    • Under-16s must be supervised by a responsible adult.
    • We may refuse entry or require anyone to leave for safety or rule breaches.

  4. Risk Warning (Queensland)
    Football/futsal is physically demanding and involves obvious risks including collisions, slips, trips, sprains/strains, fractures, head injury and other harm. By participating, you acknowledge these risks. This warning supports defences for obvious risk and dangerous recreational activities under Queensland law.

  5. Recreational Services Waiver (ACL s139A)
    To the extent permitted by s139A of the Competition and Consumer Act 2010 (Cth), the statutory guarantees under the ACL do not apply to any liability we may have for death or personal injury arising from our supply of recreational services.
    This waiver does not apply to significant personal injury caused by our reckless conduct. Nothing in these Terms excludes non-excludable rights.

  6. Liability & Remedies (Non-Injury)
    Except where the law says otherwise, for services other than claims for death or personal injury, our liability is limited (at our option) to re-supplying the services or paying the cost of re-supply (ACL s64A). We are not responsible for losses caused by your breach of these Terms or your misuse of the facility.

  7. Flood & Fire Evacuation — Reference
    You must comply with our Flood & Fire Evacuation Policy (separate document). The Team Organiser must provide a reachable mobile number for urgent SMS alerts. We may suspend play or require you to leave for non-compliance.

  8. Damage & Personal Property
    You are responsible for damage you or your group cause to courts, equipment or facilities. We are not liable for unattended valuables.

  9. Privacy & Communications
    We collect booking and contact details for operations and safety, including urgent alerts.
    Marketing communications are sent only with your consent and include an easy unsubscribe. Safety alerts are operational only. See our Privacy Policy for details (including any CCTV use).

  10. Minors
    A parent/legal guardian must consent for under-18s and accept these Terms on their behalf. We do not rely on minors waiving legal rights. Parents/guardians must ensure minors follow safety rules.

  11. Photos & Media (Optional)
    If you opt-in, you grant us permission to use non-identifying photos/videos taken at the facility for promotion. You can withdraw consent at any time by contacting us.

  12. CCTV & Security (If Applicable)
    CCTV may operate for safety and security. Footage is handled per our Privacy Policy and applicable laws.

  13. Late Arrival, Transfers & Substitutes
    • Late arrival: Your session ends at the booked finish time.
    • Transfers: Bookings are not transferable without our consent.
    • Substitutes: Substitutes must complete acceptance under clause 3B before playing.

  14. Complaints & Feedback
    Raise issues with staff on the day or contact us at [insert email]. We aim to respond promptly and fairly.

  15. Force Majeure
    We are not liable for delays or failures caused by events beyond our reasonable control (e.g., severe weather, flood, power outage), but we will apply clause 5 for safety closures.

  16. Changes to Terms
    We may update these Terms; the version in force at the time of booking applies to that booking. We avoid one-sided changes that would be unfair under the unfair contract terms regime.

  17. Sever-ability
    If any provision is invalid or unenforceable, the remainder remains in full force.

  18. Governing Law & Jurisdiction
    These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of Queensland courts.